DRC stands for Debit Reversal Confirmation. It's a process in UPI to resolve transactions with unknown status, ensuring timely responses and customer clarity.
If the Remitter bank doesn't respond promptly, NPCI triggers a timeout, sending a reversal message and notifying Payee & Payer PSPs.
The Payer PSP raises a complaint, which is validated by URCS. The Remitter bank then investigates and provides a response.
The Remitter bank can respond with reasons like 'Debit Reversal performed' or 'No online debit occurred'.
UPI updates URCS and may raise a complaint/chargeback. The final response is sent to the Payer PSP and Payee PSP is notified.
DRC in UPI ensures transparency and accountability in resolving transaction issues, providing clarity for all parties involved.